AI tools for support teams

BotDistrikt

BotDistrikt is an omnichannel chatbot platform emphasising non-linear conversations: customers are not trapped in rigid button trees. It combines rule-based logic with AI integrations, unified inbox for WhatsApp/Messenger/Instagram/web chat, and developer hooks (webhooks, JavaScript functions, API). The company claims 25M+ conversations/month handled.

ChatABC

ChatABC is a team-oriented ChatGPT wrapper that adds collaboration, organization, and productivity features missing from the standard ChatGPT experience. It lets teams share a single account with workspaces, a 150+ prompt library, document upload for Q&A, custom branding, and folder-based chat organization. Created by Airtsy, it supports GPT-4, Azure-hosted models, and the option to bring your own OpenAI API key.

Conductor AI

Conductor is an enterprise SEO and AEO platform for large organizations managing organic search and AI-search visibility at scale. It combines content creation (Writing Assistant), keyword/page intelligence, AI search performance tracking across major LLM engines, site health monitoring, and workflow automation (AgentStack). Unlike self-serve SEO tools, Conductor is sales-led with unlimited users and usage-based pricing.

Cresta

Cresta is an enterprise Customer Experience AI platform that unifies autonomous AI agents, real-time agent assist, and conversation intelligence on one system (Cresta Opera orchestration layer). Founded 2017 out of Stanford AI Lab, it targets large contact centers — coaching human agents live, automating conversations end-to-end, and analyzing 100% of interactions for QA, coaching, and revenue insights. Customers include Verizon, Cox Communications, Alaska Airlines, United Airlines, and Intuit. $280M+ raised; 500+ employees.

Ebi.Ai

Ebi.Ai (AI Studio) is a UK-based conversational AI platform for building customer and employee-facing AI assistants without coding. It combines generative AI (GPT-powered responses), live chat, telephony, workflow flows, and analytics. Backed by 20+ years of data engineering experience, it targets businesses, agencies, and public-sector teams (notably UK local councils) needing 24/7 automated support with human handoff.

Forethought

Forethought is an enterprise AI platform for customer support that deploys autonomous AI agents across chat, email, voice, Slack, and mobile. Its Solve product deflects and resolves tickets; Assist surfaces knowledge to human agents in real time; Triage routes and prioritizes incoming requests. Forethought Opera provides no-code orchestration for configuring, testing, and governing AI behavior. Acquired by Zendesk ecosystem; targets mid-market and enterprise support teams with 2,000+ monthly tickets.

Grammarly

Grammarly is an AI writing assistant for grammar, spelling, tone, clarity, and generative text across web, desktop, and mobile. It now operates under the Superhuman suite (alongside Superhuman Mail and Coda). Pro replaces the former Premium and Business plans for individuals and teams up to 149 seats, adding plagiarism detection, AI-text detection, and team style controls.

HeyGen

HeyGen is an AI video generation platform that enables users to create professional-quality videos using realistic AI avatars, voice cloning, text-to-video generation, and multilingual video translation. It is widely used by businesses, marketers, educators, and content creators to produce studio-style videos without cameras, actors, or video editing expertise.

Video & AvatarsDetails →

Klaviyo AI

Klaviyo AI (branded K:AI) is the AI layer inside Klaviyo's B2C CRM platform for ecommerce and retail marketers. Flagship capabilities include Composer, an agentic marketing assistant that audits accounts, drafts campaigns, and recommends next steps grounded in customer data; Customer Agent for autonomous support; and predictive analytics for churn, CLV, and send-time optimization.

Kore.ai

Kore.ai is an enterprise conversational AI platform (XO Platform) for building virtual assistants across 35+ digital and voice channels and 100+ languages. It serves Global 2000 companies with NLU, generative AI, contact center AI, search AI, and industry solutions for banking, HR, IT helpdesk, and customer support.

Manus AI

General-purpose autonomous AI agent that executes multi-step tasks including research, code writing, data analysis, website building, and slide creation. Runs on Manus 1.6 model family with browser, code, and file tools.

Quickchat

Quickchat AI is a conversational AI platform for building and deploying AI agents that handle customer support, sales, and internal workflows across web chat, WhatsApp, Slack, and email. Warsaw-based and privacy-by-default, it targets businesses that want grounded RAG responses with API actions and traceable agent behavior.

Rephrasely

Rephrasely is an AI paraphrasing and writing platform offering 18 paraphrase modes, plagiarism checking in 50+ languages, translation in 100+ languages, and AI-powered text generation. Operated by Rephrase Media, it is a separate product from Rephrase.ai (video avatars).

ResuFlex AI

ResuFlex is an AI-powered resume builder and job search platform with Magic Enhance tailoring, ATS scoring, cover letter generation, and a Kanban-style application tracker. Also available as an iOS app (PDF Resume Builder - ResuFlex) with local PDF rendering and iCloud sync.

Serno AI

Sern.ai is an AI platform for designing, building, and deploying data-driven, agentic AI chatbots for small and medium-sized businesses (SMEs). Developed by the AI consultancy Siris, it enables organisations to create custom AI agents that connect to business data and automate customer service, HR, finance, contracts, and other operational workflows. The platform is currently offered through managed engagements, with a self-service version in beta.

Sitegpt

SiteGPT lets businesses deploy a ChatGPT-style assistant trained on their website, docs, and files to answer visitor questions accurately in brand voice. No-code setup supports sitemap crawling, PDF uploads, Notion/Google Drive connectors, embed widgets, and escalations to human support tools like Zendesk.

Smith AI

Smith.ai provides AI-first and human-first virtual receptionist services—answering calls 24/7, screening leads, booking appointments, and integrating with CRMs. The AI Receptionist handles calls with optional escalation to live North America-based agents; human plans cover businesses wanting fully staffed answering.

Symanto Text Insights

Symanto Text Insights (Symanto Insights Platform) is an AI-driven text analytics platform combining NLP, psychology, and business intelligence. It analyzes customer reviews, survey open-ends, and text data to reveal emotions, motivations, sentiment, and communication patterns at scale for market research and customer experience teams.

Synthesia

Synthesia is the leading AI video platform for creating professional videos with AI avatars and voiceovers from text scripts. Used by 50,000+ teams, it enables scalable video production for training, marketing, and internal communications in 140+ languages without cameras, actors, or studios.

Telnyx

Telnyx is a cloud communications platform (CPaaS) that provides APIs and infrastructure for voice, messaging, phone numbers, video, wireless, networking, AI inference, and IoT services. Unlike many communications providers, Telnyx operates its own private global IP network, enabling businesses to build scalable communication applications with lower latency, direct carrier connectivity, and enterprise-grade reliability. It is widely used by developers and AI companies building voice agents, contact call centers and omni channel communication platforms

Voiceflow

Voiceflow is an enterprise-grade AI agent platform designed for building, managing, and scaling AI agents across chat and voice channels. Positioned as "the operating system for AI customer experience," it offers first-class voice and phone channel support, multi-LLM routing, and bi-directional Model Context Protocol (MCP) support. With 4,000+ customers and 200,000+ users, Voiceflow targets enterprise CX teams requiring sophisticated automation without extensive engineering resources.

Design & UIDetails →

Wispr Flow

Wispr Flow is an AI-powered voice dictation tool designed to replace traditional typing across all applications. Founded in 2021 and headquartered in San Francisco, the company raised $12M in September 2024 (total funding: $26M) to launch this productivity tool. It claims to be up to 3x faster than typing with 90% zero-edit accuracy, supporting 100+ languages with automatic detection and context-aware transcription that adapts to different apps (formal for emails, casual for Slack).

Voice & AudioDetails →

WordAI

WordAI is an AI text rewriter that uses advanced machine learning models to provide high-quality rewriting. It restructures sentences while preserving meaning to generate unique content that is indistinguishable from human writing. The platform offers bulk processing, API access, and features designed to bypass AI content detection tools.

WordfixerBot

WordfixerBot is an AI-powered paraphrasing tool designed to help users quickly and accurately rephrase text while preserving the original meaning. It uses modern AI models to produce human-like text output with ten different tone settings. The platform also includes grammar checking, text summarisation, and text comparison tools.

WowTo

WowTo is an AI-powered platform for creating support and training videos with AI voiceovers, avatars, and multilingual capabilities. It converts screen recordings, slides, and PDFs into multilingual instructional content, helping organisations reduce support volume and improve customer satisfaction.

Writecream

Writecream is an AI SEO/GEO Writer platform featuring 75+ AI tools. It offers an autonomous SEO agent named Lexi for researching, drafting, and optimising content, plus tools for ads, cold outreach, and visuals. The platform generates high-converting content for sales, marketing, and support in minutes.

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Zobojobs

Automatically screen every applicant with AI-powered video interviews — and get a ranked shortlist, full recordings, summaries, and scores without doing a single call.