AI Agent
Sern.ai is an AI platform for designing, building, and deploying data-driven, agentic AI chatbots for small and medium-sized businesses (SMEs). Developed by the AI consultancy Siris, it enables organisations to create custom AI agents that connect to business data and automate customer service, HR, finance, contracts, and other operational workflows. The platform is currently offered through managed engagements, with a self-service version in beta.
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Data-Driven AI Agents – Build AI chatbots grounded in your organization's data and documents. Agentic AI Framework – AI agents capable of executing multi-step workflows rather than simple question answering. Pre-Built Business Agents – Templates for customer support, HR, finance, contract management, lead generation, and health policy. Knowledge Base Integration – Connect internal documentation and business data for accurate responses. Customer Service Automation – Handle FAQs, order tracking, returns, and product recommendations. Contract Intelligence – Review contracts and summarize key risks and clauses. Lead Generation – Qualify prospects and automate sales interactions.
Sern.ai is designed for organizations looking to deploy AI assistants tailored to specific business processes rather than general-purpose chatbots. Common use cases include: Customer service automation Internal knowledge assistants HR support Contract analysis Financial operations Lead qualification Healthcare and policy assistants