101AITools
    Submit a tool
    Back to directory
    Enterprise Conversational Voice & Chat AI Agents
    Freemium
    Free Trial
    Sponsored

    Nurix AI

    Enterprise Conversational Voice & Chat AI Agents

    Nurix AI is an enterprise conversational AI platform that deploys human-like voice and chat agents to automate sales, customer support, and back-office workflows for large organizations. Its NuPlay platform powers low-latency, interruption-tolerant voice and chat agents for customer-facing work, while its NuStack platform orchestrates back-office and workflow automation; the company expanded its chat capabilities in 2026 by acquiring Verloop.io.

    Alternatives & similar tools

    Related picks from editorial notes.

    Also mentioned

    • Retell AI (transparent usage-based pricing at $0.05-$0.07/minute)
    • PolyAI (competing enterprise voice AI platform)
    • Cresta (contact center AI/agent-assist competitor)

    Features & details

    Full overview from our catalog (read-only reference).

    Category (short)
    Enterprise Conversational Voice & Chat AI Agents
    Category
    Enterprise Conversational Voice & Chat AI Agents
    Pricing (CSV)
    Free Trial
    Directory pricing
    Freemium
    Sponsored note
    no
    Target audience
    Mid-to-large enterprises running high call/chat volumes that need custom-trained, compliant voice and chat agents integrated into existing CRM/telephony stacks. Not ideal for: small businesses wanting transparent, low-commitment per-minute pricing.
    Best for
    Mid-to-large enterprises running high call/chat volumes that need custom-trained, compliant voice and chat agents integrated into existing CRM/telephony stacks. Not ideal for: small businesses wanting transparent, low-commitment per-minute pricing.
    Pricing notes
    Verified July 2026 at nurix.ai. No public pricing is listed; engagement requires a scheduled custom demo. Third-party comparisons place enterprise voice AI platforms like Nurix's NuPlay in the custom enterprise pricing tier, generally translating to an estimated $0.05-$0.25 per minute depending on volume and configuration.

    Pros & cons

    Editorial notes to help compare fit before opening the vendor site.

    Pros

    • Strong multi-channel (voice, chat, SMS, email) coverage from one platform
    • Built for regulated, high-compliance enterprise environments
    • Deep CRM/telephony integration for context-aware conversations
    • Backed by real deployment metrics (automation rate, resolution time)

    Cons

    • No public pricing
    • fully custom, sales-led buying process
    • Enterprise focus makes it a poor fit for small businesses
    • Some reviews note CRM/data-silo integration challenges
    • Voice interactions occasionally described as less natural than top-tier rivals

    Review notes

    Context from the listing review and editorial research.

    Nurix AI has rebranded around a two-product suite (NuPlay for customer-facing agents, NuStack for workflow automation) and acquired Verloop.io in 2026 to expand chat/voice coverage. The company reports serving 30+ enterprise clients across retail, insurance, and financial services, with third-party reviews citing 60-80% automation rates on routine inquiries.

    Extended features

    In-depth description and capability notes.

    Low-latency voice agents with natural turn-taking and interruption handling Omnichannel coverage across voice, chat, SMS, and email through one agent architecture Deep CRM and telephony integrations for live customer context during calls NuStack workflow orchestration engine for back-office and internal process automation Compliance controls, call recording, and audit trails for regulated industries Model-agnostic architecture that lets teams choose the best LLM per task Real-time and historical conversation analytics

    Use cases

    Retail, insurance, and financial services enterprises use Nurix to automate inbound customer support, outbound sales/lead qualification, and collections calls at scale, and to automate multi-step internal workflows through NuStack.