Fireflies.ai

Text To Speech

Fireflies.ai is an AI meeting assistant that records, transcribes, and summarizes calls across Zoom, Google Meet, Microsoft Teams, Webex, and 10+ platforms. It auto-joins calendar meetings or accepts uploads, produces searchable transcripts in 100+ languages, and generates action items and summaries. Paid tiers add video recording, CRM sync, conversation intelligence, and team analytics. AskFred AI assistant handles follow-up queries on meeting content.

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Features & details

Full overview from our catalog (read-only reference).

Category (short)

Text To Speech

Sponsored note

Target audience

Sales and customer success teams syncing calls to CRM, Remote and hybrid teams documenting meetings automatically, Managers needing conversation analytics across teams, Solo professionals evaluating AI note-taking before team rollout, Not ideal for: users needing HIPAA-compliant recording without Enterprise tier, or unlimited advanced AI credits on budget plans.

Best for

Pricing notes

Verified from fireflies.ai/pricing (July 2026): Free — $0; unlimited transcription and summaries, 400 min storage/team, 20 AI credits (one-time pool), no video recording. Pro — $10/seat/month annual ($18/month monthly); 8,000 min storage/seat, video recording, downloads, AI Skills, 20 AI credits. Business — $19/seat/month annual ($29/month monthly); unlimited storage, CRM sync, conversation intelligence, team analytics, 30 AI credits. Enterprise — $39/seat/month annual only; SSO/SCIM, audit logs, custom data retention, HIPAA options, 50 AI credits. AI credits — Govern AskFred, AI Skills, and advanced features; add-on bundles available.

Pros & cons

Editorial notes to help compare fit before opening the vendor site.

Pros

Unlimited transcription and summaries on every plan including Free
100+ language support with multi-language meeting mode
Strong CRM integrations (HubSpot, Salesforce) on Business+
Conversation intelligence and team analytics for managers
60+ integrations plus Zapier/Make connectivity

Cons

AI credits run out quickly on heavy AskFred/Skills usage
Free tier storage cap (400 min) fills fast for active teams
Meeting bot presence can feel intrusive to external participants
Video recording and CRM sync require Business tier ($19+/seat)
Advanced security (SSO, HIPAA) Enterprise-only at $39/seat

Review notes

Context from the listing review and editorial research.

Fireflies is a category leader for meeting AI with strong G2 presence and 60+ integrations. Unlimited transcription on Free tier is a major differentiator vs competitors that cap minutes. Main complaints: AI credit limits on advanced features, storage caps on Free, and bot-join visibility in meetings. Business tier unlocks the CRM and analytics features most teams actually need.

Extended features

In-depth description and capability notes.

Auto-join meeting bot — Records and transcribes scheduled calls automatically. Unlimited transcription and AI summaries — Core capture on all plans including Free. AskFred AI assistant — Query meeting content conversationally post-call. 100+ language transcription — Multi-language mode on Business tier and above. CRM and workflow integrations — 60+ apps including Slack, Notion, HubSpot, Salesforce. Conversation intelligence — Talk-time analytics, topic tracking, sentiment on Business+.

Use cases

Fireflies fits sales teams needing call transcripts in CRM, managers reviewing team conversations, remote teams documenting decisions, and individuals who want searchable meeting archives without manual note-taking.